win63 Privacy Policy

1. Information We Collect

When you register and use win63, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the account registration process. We also collect financial information such as your preferred payment method details and transaction history in order to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or national ID, to confirm your identity and age eligibility. Additionally, we collect technical data such as your IP address, device type, browser information, and session activity logs to maintain platform security and improve your experience.

Automatically Collected Data

Each time you access win63, our systems automatically record certain technical information about your session. This includes the pages you visit, the time and duration of your visits, the links you click, and the features you interact with on the platform. We use cookies and similar tracking technologies to remember your preferences, maintain your login session, and analyse how players navigate the platform so we can make improvements. You may adjust your browser settings to limit or block cookies, though doing so may affect the functionality of certain features on the platform. We do not use tracking technologies to serve third-party advertising or to sell your browsing behaviour to external parties.

2. How Your Information Is Used

The personal information we collect is used exclusively to operate, maintain, and improve the win63 platform for players in the Philippines. Your account details are used to verify your identity, process transactions, and communicate important account-related updates such as security alerts or changes to platform policies. Transaction data is retained to comply with financial record-keeping obligations and to investigate any disputes or irregularities that may arise in connection with your account. We may use your contact information to send you service-related communications, including notifications about account activity, verification requests, or updates to these policies. win63 does not use your personal data for unsolicited marketing without your explicit consent, and you may opt out of any optional communications at any time through your account settings.

Legal Basis for Processing

win63 processes your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The legal bases for processing include the performance of a contract with you as an account holder, compliance with legal obligations applicable to online gaming operators in the Philippines, and our legitimate interest in maintaining a secure and fair platform. Where processing is based on your consent — such as for optional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law.

3. Sharing and Disclosure of Information

win63 does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In cases where we are required by law, court order, or regulatory authority to disclose your information, we will comply with such requirements while taking reasonable steps to notify you where permitted. If win63 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with third-party advertisers or data brokers under any circumstances.

4. Data Security and Retention

win63 implements industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. We conduct regular security assessments and maintain incident response procedures to address any potential data breaches promptly and in accordance with applicable notification requirements. Your personal data is retained for the duration of your account relationship with win63 and for a reasonable period thereafter as required by financial, legal, or regulatory obligations. If you close your account, we will securely delete or anonymise your personal data in accordance with our data retention schedule, except where retention is required by law.

5. Your Rights as a Data Subject

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information held by win63. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request correction of any inaccurate or incomplete information. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations. To exercise any of these rights, you may contact our support team using the email address provided in the footer of this page, and we will respond to your request within a reasonable timeframe in accordance with applicable law.